South Africa’s consumer watchdog has announced it is investigating overbooking and/or overselling at FlySafair (FA, Johannesburg O.R. Tambo) after the airline was widely criticised on social media for admitting to the practice following a consumer complaint.

National Consumer Commission (NCC) acting commissioner Hardin Ratshisusu has urged consumers to come forward and provide information that could assist the investigation. The airline admitted to overbooking on January 5 when responding to criticism from a passenger who shared his…

Source: ch aviation
Read more: South Africa's FlySafair in hot seat for overbooking flights