Washington has imposed fines totalling USD1.4 million on KLM Royal Dutch Airlines, Lufthansa, and South African Airways for what it has labelled “extreme delays” in the repayment of almost USD1 billion in passenger refunds during the early part of the Covid-19 pandemic.

Penalties of USD1.1 million each against Lufthansa and KLM were assessed but reduced to USD550,000 respectively. The remaining USD550,000 was credited to each airline for refunds they issued to passengers with non-refundable tickets for flights to/from the United…

Source: ch aviation
Read more: US regulator gets tough on KLM, Lufthansa, SAA refunds